NOTICE OF PRIVACY PRACTICES
Effective Date: September 2026
Your Information. Your Rights. Our Responsibilities.
This notice describes how health information about you may be used and disclosed and how you can access this information. Please review it carefully.
Your Rights
You have certain rights regarding your health information. These may include the right to:
Obtain a paper or electronic copy of your health record
Request corrections to your health record
Request confidential communications
Ask New Range Counseling to limit certain uses or disclosures of your information
Request an accounting of certain disclosures of your information
Obtain a copy of this Notice of Privacy Practices
Authorize another person to act on your behalf
File a complaint if you believe your privacy rights have been violated
Accessing Your Records
You may request to inspect or receive a copy of health information maintained about you.
Requests should be submitted to New Range Counseling using the contact information below. Requests will be handled within the timeframes required by applicable law.
A reasonable, cost-based fee may be charged where permitted by law.
Requesting Corrections
If you believe health information maintained about you is incorrect or incomplete, you may request that the record be amended.
New Range Counseling may deny certain requests when permitted by law and will provide information regarding the decision.
Confidential Communications
You may request that New Range Counseling communicate with you in a particular manner or at a particular location. Reasonable requests will be accommodated as required by law.
Restrictions on Uses and Disclosures
You may request restrictions on certain uses or disclosures of your health information.
New Range Counseling is not required to agree to every requested restriction. However, certain restrictions involving services paid for entirely out of pocket must be honored when required by law.
Accounting of Disclosures
You may request information regarding certain disclosures of your protected health information made during the period permitted by law.
Your Choices
In certain circumstances, you may tell New Range Counseling how you would like your health information to be shared.
When written authorization is required, your information will not be used or disclosed for that purpose without your authorization.
You may revoke an authorization in writing, subject to limitations imposed by law.
How New Range Counseling May Use and Disclose Your Information
Protected health information may be used or disclosed as permitted or required by law, including for purposes such as:
Treatment
Information may be used and shared with other healthcare professionals involved in your treatment when legally permitted.
Payment
Information may be used or disclosed as necessary to obtain payment for services.
Healthcare Operations
Information may be used as necessary to operate the practice, manage services, maintain records, conduct quality-related activities, and perform other permitted healthcare operations.
Information may also be used or disclosed when permitted or required by law, including in certain circumstances involving public health and safety, legal proceedings, law enforcement, workers' compensation, government oversight, or preventing or reducing a serious threat to health or safety.
Additional protections may apply to certain categories of information under federal or state law.
Substance Use Disorder Records
Certain substance use disorder treatment records may receive additional protections under federal law, including 42 CFR Part 2. When these protections apply, New Range Counseling will use and disclose such information only as permitted by applicable law.
Our Responsibilities
New Range Counseling is required to maintain the privacy and security of protected health information.
New Range Counseling will:
Follow the privacy practices described in the current Notice
Notify affected individuals as required if a breach occurs that may compromise the privacy or security of protected health information
Refrain from using or disclosing protected health information except as permitted by law or authorized by you
Provide you with a copy of this Notice upon request
New Range Counseling may change the terms of this Notice. Changes may apply to information already maintained by the practice as permitted by law. The current Notice will be available on the New Range Counseling website and upon request.
Complaints
If you believe your privacy rights have been violated, you may submit a complaint directly to New Range Counseling.
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
New Range Counseling will not retaliate against you for filing a complaint.
Privacy Contact
New Range Counseling
Sarah Rice, M.A., LMFT
Email: hello@newrangecounseling.com
Phone: 310-954-5323